InsiteICT founded in 2013, is an Australian privately held company specialising in benchmarking and tendering Information Communication and Telecommunications (ICT) services
We help clients reduce spend and improve quality of ICT services. We are also specialists in delivering ICT compliance.
InsiteICT is fiercely independent, and clients are assured there is no conflict of interest, by selling other companies ICT services to our clients.

InsiteICT has served many clients companies and government entities from the top 100 on the ASX. This exposure provides InsiteICT with a unique, detailed insight into the evolving “Market Best Practice” solutions and “Market Best Pricing” covering, technology and services as well as an unparalleled credibility and level of influence with the major suppliers. InsiteICT has a unique insight into the negotiating strategies utilised by Australasia’s leading companies. It is this insight that enables InsiteICT to develop customised strategies for your organisation that will deliver best price and service, delivering the lowest ‘Total Cost of Ownership’ for your telecommunication services. InsiteICT’s independence from all carriers and our agnostic view regarding technologies and networks has firmly established our relationship with our clients.



Bill Validation

Need to check if your bills are correct?


Very common charging errors include, missing discounts, or credits and provisioning. It common to find errors totalling 5-10% of the bill value.

Bill validation will check every line item of your ICT bills to validate all usage and other charges.

Get the comparative data you need

Contract up soon? Then it’s time to check if there’s a better deal available out there. Benchmarking reviews your communications usage patterns against your current plan as well as other available plans in your market, either just from your preferred carrier or from all carriers.



Tendering or "going to market" often requires high level of probity and governance that delivers a future solution, technology and price, that will transform the organisation from a current state to a future state, based on a set of needs in the organisation.


InsiteICT's experience shows that clear, detailed and accurate profiling is needed to achieve comparable responses that determine the true cost of ownership in each response. 

Not only has InsiteICT gained unique insight into what respondents require in a tender to respond quickly, accurately and competitively, but also what should be held back and negotiated at no cost during final offer rounds.

"They have been instrumental in uncovering inaccurate billing, cost centre allocation and providing detailed reporting on a monthly basis."

DB Schenker

Contact us

Tel: 1800 80 80 84

Level 1 - 6/207-229 Young Street Waterloo NSW 2017

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